Victim Hub
A public sector service improvement case using information architecture, comparative usability testing and focused iteration.
Public SectorInformation ArchitectureUsability TestingAgencyEmpathy
Works
Works across service, digital and spatial systems.
Selected projects showing how research, systems thinking and delivery experience can shape public services, digital products and spatial environments.
01 · Categories
Explore the work through three systems.
02 · Featured Work
A closer look at public-facing service improvement.
03 · Service Systems
Projects that help people understand, access and act within services.
Victim Hub
Case study in progress
Accessibility Support Hub
Case study in progress
Voting Starter Kit
Project page planned
04 · Digital Systems
Digital products, interfaces and systems that organise information and action.
Studier
Case study in progress
New World Design System
Case study in progress
Who’s Singing OuTūīside?
Project page planned
Welnest
Project page planned
Rekraft
Project page planned
HENEX Website visual placeholder
HENEX Website
Project page planned
05 · Spatial Systems
Spatial projects showing complex delivery, coordination and environmental thinking.
Guangzhou Baiyun T2
Project page in progress
Shantou University and AYG Venue
Project page in progress
OPPEIN Headquarters
Project page planned
Guangzhou Football Park
Project page planned
Great Bay Area Science Hall
Project page planned
Poly Yuzhu High-rise Apartment & Commercial Street
Project page planned
06 · Full index
A full chronology will collect the wider body of work.
The chronology page will include phase-based projects, archive cards and future editorial systems such as publication planning, portfolio curation and book work.