years across architecture, UX, service design and delivery.
About
Designing from space, systems and human experience.
I bring architecture, UX and service design together to make complex environments easier to understand, navigate and use.
designed project experience across complex public and commercial environments.
recognised design awards across transport, sports, public and commercial work.
task success after prototype testing, up from 66.7% in the baseline.
A hybrid background, translated into practical design.
Architecture gave me a foundation in scale, systems and delivery. UX and service design added sharper tools for research, evidence, access and digital interaction.
I began in large public and commercial environments, where each design decision had to move through people, disciplines, budgets, timelines and construction reality.
That background now shapes how I approach services and digital products. I look for the structure behind the surface, then turn unclear situations into decisions that people can use.
Practice foundations
Three foundations guide how I read design problems.
Spatial Understanding
I read environments as movement, context and touchpoints, whether they are physical spaces, service pathways or interface flows.
System Logic
I organise information, responsibilities and constraints into structures that teams can discuss, test and maintain.
Human Experience
I design for how people understand, choose, move, feel and act when a system is complex or hard to read.
How I work
Make complex work easier to discuss, test and deliver.
Start with the real situation.
Clarify the audience, context, constraints and the actual problem before choosing the shape of the solution.
Give complexity a usable form.
Organise information, journeys, flows, touchpoints and responsibilities into something people can follow.
Make decisions visible.
Use sketches, maps, wireframes, prototypes or visual systems to turn discussion into something testable.
Improve with evidence.
Review and adjust decisions with attention to clarity, accessibility, quality and implementation.
Capability clusters
The work usually combines research, structure, visual clarity and delivery awareness.
Research to guide decisions
I use interviews, desk research, usability testing and synthesis to make design choices less abstract.
UX researchUsability testingResearch synthesis
Structure services and content
I organise information, service flows and content ownership so people can find, understand and act.
IAService flowsPlain language
Prototype visual and digital ideas
I turn early thinking into sketches, flows, wireframes, interface systems and visual stories.
FigmaDesign systemsPrototyping
Coordinate complex delivery
I bring delivery awareness from long-cycle projects, stakeholder coordination and quality control.
StakeholdersQuality controlDelivery
Shape content and publications
I structure design stories, editorial systems and documentation so knowledge can be reused.
Content strategyEditorial systemsDocumentation
Translate spatial experience
I bring spatial thinking into digital and service contexts, especially where movement, touchpoints and environments matter.
Spatial strategyService touchpointsPublic experience
Experience thread
The path has widened from built environments to a deeper practice around how people understand and use complex systems.
Built environments
Large public and commercial projects developed my ability to read context, movement, spatial hierarchy and implementation constraints.
Includes airports, sports venues, cultural facilities, commercial headquarters and complex public environments.
Complex delivery
Leadership and project coordination taught me to work with tradeoffs, stakeholders, quality control and decisions that need to survive real delivery.
Includes multidisciplinary coordination, team leadership, vendor coordination, documentation and delivery governance.
Experience design
UX and service design gave me sharper methods for research, prototyping, information architecture, usability testing and evidence-based iteration.
Includes public-sector digital service work, internal research tooling, accessibility-focused service prototypes and design systems.
Markers of practice
Built, tested, recognised and extended.
These markers show how the practice has been built through study, professional recognition, leadership and applied work.
Professional recognition
Professional registration supporting architectural design, technical judgement and delivery practice.
A top professional title in China’s architecture and engineering practice system, recognising senior technical expertise outside the academic teaching track.
Learning foundations
Victoria University of Wellington, Graduate with Distinction. This strengthened research, prototyping, usability testing and service thinking.
South China University of Technology. This formed the spatial, technical and design foundation behind my practice.
Applied leadership and digital work
Former studio leadership roles across 20-member operations, multidisciplinary delivery, quality control and stakeholder coordination.
Recent work includes service improvement, information architecture, content structure, comparative usability testing and implementation handover.
Next
See how this shows up in the work.
If you want to see the outcomes, start with Works. If you need the formal record, the CV has the employment and education detail.