Product and service design
Research, journeys, interfaces and testing, end to end.
Hi, I'm Cafe.
Experience Designer
I turn complex services, products and spaces into experiences people enjoy.
Eighteen years across architecture, UX and service design, connecting research, design and delivery so complex systems get built and used.
Capability
Range across design, delivery and systems.
Delivery and design leadership
Managing delivery from agreed design into built, working outcomes.
Spatial and physical systems
Experience design extended into places and physical touchpoints.
Featured Works
Selected work across service, digital and spatial systems.
Service and Digital
Spatial Systems
HENEX framework
HENEX creates experience through the interaction of Human, Emotion and Nature.
A practical framework for connecting service logic, emotional context and the digital or physical environments where people act.
Lab
A space for visual experiments, artistic studies and creative ideas.
Lab collects open-ended visual exploration, photography, sketches, small creative tools and future interaction studies beyond formal case studies.